What are the hours of the Live! Rewards® Club?
- Sunday - Thursday | 8:00AM - 2:00AM
- Friday & Saturday | 8:00AM - 4:00AM
How do I get a Live! Rewards® Card?
To sign up for membership, simply visit the Live! Rewards® Club and present a valid form of identification. Membership is FREE and all new members will receive the Classic (Red) Live! Rewards® Card. Each Card Tier has criteria that must be met annually in order to maintain tier or qualify for an upgrade.What are the player Tier levels and how do I move up?
Tier level is based on how many Tier points are earned, based on play.Tier Earning Is Easier Than Ever
Since we haven't been able to play as much as we'd like, we've adjusted the Points needed for you to maintain or reach your next tier. See the Prorated Points below for your earning goal.
Classic
Membership is Free. There is no Tier point minimum at the Classic Card level.Gold
Earn 25,000 Tier points or 100 Poker Hours annually to achieve Gold Card status.Platinum
Earn 100,000 Tier points or 500 Poker Hours annually to achieve Platinum Card status.Black Card
Earn 500,000 Tier points or 5,000 Poker Hours annually to achieve Black Card status. status.Jade Card
Earn 1,000,000 Tier points annually to achieve Jade Card status.Chairman's Club
Earn 2,000,000 Tier points annually to achieve Chairman's Club status.Tier points are reset the first of each year, but Tier upgrades will occur within seven days after the specified point levels are achieved through the year.
When do the new Card Tiers take effect?
Tier status may take up to seven days to be reflected, but members who do not maintain status will be downgraded March 1 of the following year.Will my expired Live! Rewards® Card work?
Yes. Your expired Card will work and all play will be properly tracked to your account. However, Tier status and awards will not be associated with the expired Card. You must have a valid Card to access benefits.How do players find out what Card Tier they're in?
Members that qualify for Gold, Platinum, Black Card, Jade Card and Chairman's Club membership will be notified via mail before February 15 annually. After March 1, members can find out their level at any Promotional Kiosk, on the Live! Casino & Hotel website, from their monthly mailer, or by asking a Live! Rewards® Representative.What are the benefits of each Live! Rewards® Card Tier level?
All Live! Rewards® Members qualify for a variety of unique benefits. As higher Tier status is achieved, benefits increase in value without losing the benefits from the previous Tier. Please refer to the Card Benefits Page for the full list of benefits available.Where can Live! Rewards® members find out more about the benefits?
All benefits and how to access them are listed on the Live! Casino & Hotel Card Benefits Page. Benefits are also detailed in brochures that are issued at the Live! Rewards® Club.How long do I have to achieve the next Card Tier level? When does my Card expire?
Live! Rewards® is an annually renewed card program, which means you must achieve the minimum criteria for a Tier level by December 31 each year. Once achieved, you will be upgraded for the remainder of the current year and for the subsequent year. Remember you are always playing for the following year's status.
Live! Rewards® Cards will expire on the last day of February of each year. If a higher Tier is achieved, or your Tier remains the same, stop by the Live! Rewards® Club to pick up your new Card.
How do I earn points and rewards?
Every time you play at a slot machine, properly insert your Card into the card reader and the slot machines will keep track of your points for you. If you see a red light, please re-insert your card. At any table game, present your Live! Rewards® Card to the dealer, so your play can be registered.
TIER POINTS - Earned based on play
Slots
$1 coin-in slot machine = 1 Tier point
$2 coin-in video poker = 1 Tier point
$6 coin-in electronic table games = 1 Tier point
Table Games
Based on game type, length of play and average bet
Poker
1 hour played = 100 Tier points
Members earn Tier points to achieve a higher level. Tier points cannot be spent.
RETAIL POINTS – Earned at any Live! Casino & Hotel outlet or Shop Live! at the time of purchase
$1 spent = 20 Retail points
Cash or Credit purchases only
Retail points count towards your Card Tier Status earning
REWARD POINTS - Earned based on play in the same way Tier points are earned
Slots
$1 coin-in slot machine = 1 Reward point
$2 coin-in video poker = 1 Reward point
$6 coin-in electronic table games = 1 Reward point
Table Games
Based on game type, length of play and average bet
Poker
1 hour played = 100 Rewards points
Members earn Reward points to redeem for slot play, dining, and shopping at Shop Live!
600 Reward points = $1 in Reward credit
How do I know how many points I have?
Members can check their point balance at the following:
- Any slot machine by inserting their Live! Rewards® Card, selecting 'Personal Banker', adding their PIN and selecting 'Account Balance'
- The Live! Casino & Hotel website by accessing their account
- By visiting the Live! Rewards® Club
How do I redeem my Reward Points for Free Slot Play, Match Play and Self-Comps?
FREE SLOT PLAY – Redemption occurs directly at the slot machine:
- Insert your Live! Rewards® Card into the card reader
- Select 'Personal Banker'
- Enter your PIN
- Touch 'Transfer to Game'
- Touch 'Points'
- Touch the value desired to be downloaded and confirm
MATCH PLAY - Redemption occurs at a Promotional Kiosk:
- Insert your card at any Promotional Kiosk
- Enter your PIN
- Select 'Redemptions'
- Select 'Match Play'
- Enter the amount of Match Play you would like to receive in exchange for your points and push enter (Minimum Match Play amount to be redeemed is $5)
- Re-enter your PIN number and select enter
- The printed Match Play receipt can be redeemed directly at your table game of choice
(Excludes Poker and Carnival Games)
FOOD, BEVERAGE OR RETAIL – Redemption occurs directly at the outlet:
- Present your Live! Rewards® Card and valid ID to the cashier
- Partial or full credit can be applied to a bill based on customer preference or point availability
When do my Reward points expire?
Reward points will remain on a member's account until they are used or their account becomes inactive. Inactivity is defined as an account that has no active play for 90 consecutive days.What are Self-Comps?
Self-Comps are a benefit that players earn and use to comp themselves at Live! Casino & Hotel restaurant outlets and the Shop Live! retail store. Self-Comp awards are dollar based; for example, $1 in earned Self-Comp is equivalent to $1 in retail or dining purchase.How do I earn Self-Comps?
Members earn Self-Comps based on game played, average bet, and length of play at slots and tables. The earning rate will vary for every player based on their play. Members earn $1 in Self-Comps for every hour of poker played, with higher Tiers earning at an increased rate.How do I use Self-Comps?
Members can simply present their Live! Rewards® Card at any Live! Casino & Hotel restaurant or the Shop Live! retail store to redeem their comps for purchase.
To use Self-Comps at Bobby's Burger Palace, The Cheesecake Factory® or Medieval Times®:
- Insert your card at any Promotional Kiosk
- Enter your PIN
- Select the 'Redemptions' button
- Select the 'Items' button
- Choose Bobby's Burger Palace, The Cheesecake Factory® or Medieval Times®
- Select the 'Comp $' button
- Enter the amount that you would like to spend and press enter
- Re-enter your PIN to confirm the transaction
- A receipt will print out and must be taken directly to the restaurant for use on transaction date and must be utilized in full.
*Max $500 Bobby's Burger Palace, The Cheesecake Factory® or Medieval Times® credit per day. The voucher expires at the close of business the day that it is printed.
How do I know how many Self-Comp dollars I have?
Members can check their Self-Comp account on any Promotional Kiosk in the facility, on the Live! Casino & Hotel website or at the Live! Rewards® Club.When do my Self-Comps expire?
Self-Comps will remain on a member's account until they are used or their account becomes inactive. Inactivity is defined as an account that has no active play for 90 consecutive days.Can Self-Comps be converted to Cash or Free Play?
No. Self-Comps exist for the members' use in our food and retail outlets only.Do Self-Comps count towards Tier earning?
No. Only earned Tier points count toward Tier earning and renewal.Why do I need a PIN (Personal Identification Number)? And how do I reset it if it's not working?
Each Live! Rewards® member is required to establish a Personal Identification Number (PIN). This acts as a unique identifier, protects accounts and ensures only you have access to Free Play, Self-Comps and promotional rewards. Your PIN also allows you to download rewards and view your Live! Rewards® balance directly at any slot machine or Promotional Kiosk. If you forget your PIN number or it gets locked, please visit the Live! Rewards® Club.
General
- What is your smoking policy?
Beginning February 15, 2018 all non-gaming areas including restaurants, retail shops, public concourses, meeting rooms, restrooms, and elevators are now designated as smoke-free zones. Smoking is allowed on the gaming floor. No alcoholic beverages may be taken outside.
- Does the Casino offer valet parking and how much does it cost?
We offer free valet service for all guests at Seneca Buffalo Creek Casino every day, except during special downtown events. Card members may show their card to the attendant to receive free valet service even during those event times.
- Do I have to pay for drinks inside the Casino?
While you are gaming at Seneca Buffalo Creek Casino, all beverages must be purchased even while playing at any slot machine or table game.
- Do you have to be a member of the Seneca Nation to work at Seneca Buffalo Creek Casino?
No. Anyone 18 years of age and older can apply to work for us. For more information on current positions available, see our careers section.
- Are you able to handle the exchange of Canadian currency at Seneca Buffalo Creek Casino?
Canadian currency can be exchanged for U.S. currency at any of our cashier windows at very favorable rates.
- How do I request a Win/Loss Statement?
A Social Club by Seneca card is the first step in establishing the kind of personal relationship that you'd expect from Seneca Casinos. As a valued Social Club by Seneca member you are eligible to request a statement of your winnings or losses.
- Where can I park when I visit the Casino and how much does it cost?
Parking is free at Seneca Buffalo Creek Casino, except during special downtown events. Card members may show their card to the parking attendant to receive free parking even during those event times. The newly added parking garage offers safe, secure, convenient covered parking just for you.
To find the perfect no account casino to play at, take a look at our listings below. Each of the 54 entries come with a dedicated review page where you can learn all you need to know about software providers, casino versions, available banking methods and more! You can also take the time to read other players' reviews, to get a better idea of. I've only been to the casino once before. I remember before entering everyone regardless of how old you are/looked had to show id. At the time I had a drivers licese, but it has since expired. My passport is actually going to expire soon too. Does anyone know if they accept Health Cards? It seems realy silly to go and either get another passport, or drivers license just to go to the casino.
Social Club By Seneca
Do You Need Id To Get Into A Casino No Deposit
- How do I become a member of the Social Club by Seneca?
By signing up at the Social Club or any Enrollment Kiosk at one of our three properties! You will enter into the club at the Member tier. Being a Social Club cardholder automatically enters you into promotions while you play at any Seneca Resorts & Casinos property. You will earn rewards while you play, like Player Points that are redeemable for dining, shopping, event tickets and hotel stays! Social Club cardholders can qualify for even more exclusive offers and complimentary benefits.
- What are the card tiers?
Member, Player, Pro and Advantage.
- What is a Player Level cardholder in the Social Club by Seneca, and how do I become one?
Earn 150 Tier Credits within the 12-month qualifying period to step into increased benefits, including discounts on food and retail, and Player Point conversion to Slot Play. Social Club cardholders will also be recognized with exclusive promotional days for point multipliers and more!
- What is a Pro Level cardholder, and how do I become one?
Earn 750 Tier Credits within the 12-month qualifying period to begin experiencing what complimentary really means! From top tier event invitations to golfing, Pro cardholders have truly taken a step into distinction.
- What is an Advantage Level cardholder, and how do I become one?
Earn 2,000 Tier Credits within the 12-month qualifying period to attain the most exclusive level of Social Club by Seneca membership. Advantage cardholders will enjoy the biggest multipliers and discounts, as well as 1 to 1 Player Point conversion to Slot Play. A casino host is waiting to personalize your Seneca Resorts & Casinos getaway and show you what complimentary really means.
- What do I earn as I play using my new Social Club card?
Social Club cardholders will earn Tier Credits & Player Points as they play their favorite games. Each point earned at the slot machine or table game will add 1 Tier Credit AND 1 Player Point to your account.
- How do I redeem Player Points?
Player Points can be redeemed much like dollars at any point-of-sale location or converted at any slot machine for Slot Play. The amount you can redeem may be based on your card tier. See the Benefits Chart for full redemption details.
- How do I earn tier credits and upgrade?
Tier Credits are earned while playing any game using your Social Club by Seneca card. Credits can be earned over a 12-month period and will determine your Social Club membership status. Once you earn enough Tier Credits, you will be automatically upgraded to the next level. The more points you earn, the higher the status you will achieve. You will earn 1 Tier Credit for every point earned. The Social Club by Seneca will also award cardholders with Daily Tier Credit Bonuses.
- What are daily tier credit bonuses?
Points must be earned between 6 AM and 5:59 AM the following calendar day. Bonus Tier Credits are awarded automatically.
- Earn 20 Tier Credits and Receive 10 Bonus Tier Credits Awarded.
- Earn 30 Tier Credits and Receive 30 Bonus Tier Credits Awarded.
- Earn 50 Tier Credits and Receive 75 Bonus Tier Credits Awarded.
- Earn 75 Tier Credits and Receive 150 Bonus Tier Credits Awarded.
- How do I get upgraded?
Once you have earned the required number of Tier Credits, your card tier will upgrade automatically.
- How long does my club status last?
By reaching the required Tier Credits thresholds, you will be upgraded for the remainder of that qualification period.
Gaming
Do You Need An Id To Go Into A Casino
General
- What is your smoking policy?
Beginning February 15, 2018 all non-gaming areas including restaurants, retail shops, public concourses, meeting rooms, restrooms, and elevators are now designated as smoke-free zones. Smoking is allowed on the gaming floor. No alcoholic beverages may be taken outside.
- Does the Casino offer valet parking and how much does it cost?
We offer free valet service for all guests at Seneca Buffalo Creek Casino every day, except during special downtown events. Card members may show their card to the attendant to receive free valet service even during those event times.
- Do I have to pay for drinks inside the Casino?
While you are gaming at Seneca Buffalo Creek Casino, all beverages must be purchased even while playing at any slot machine or table game.
- Do you have to be a member of the Seneca Nation to work at Seneca Buffalo Creek Casino?
No. Anyone 18 years of age and older can apply to work for us. For more information on current positions available, see our careers section.
- Are you able to handle the exchange of Canadian currency at Seneca Buffalo Creek Casino?
Canadian currency can be exchanged for U.S. currency at any of our cashier windows at very favorable rates.
- How do I request a Win/Loss Statement?
A Social Club by Seneca card is the first step in establishing the kind of personal relationship that you'd expect from Seneca Casinos. As a valued Social Club by Seneca member you are eligible to request a statement of your winnings or losses.
- Where can I park when I visit the Casino and how much does it cost?
Parking is free at Seneca Buffalo Creek Casino, except during special downtown events. Card members may show their card to the parking attendant to receive free parking even during those event times. The newly added parking garage offers safe, secure, convenient covered parking just for you.
To find the perfect no account casino to play at, take a look at our listings below. Each of the 54 entries come with a dedicated review page where you can learn all you need to know about software providers, casino versions, available banking methods and more! You can also take the time to read other players' reviews, to get a better idea of. I've only been to the casino once before. I remember before entering everyone regardless of how old you are/looked had to show id. At the time I had a drivers licese, but it has since expired. My passport is actually going to expire soon too. Does anyone know if they accept Health Cards? It seems realy silly to go and either get another passport, or drivers license just to go to the casino.
Social Club By Seneca
Do You Need Id To Get Into A Casino No Deposit
- How do I become a member of the Social Club by Seneca?
By signing up at the Social Club or any Enrollment Kiosk at one of our three properties! You will enter into the club at the Member tier. Being a Social Club cardholder automatically enters you into promotions while you play at any Seneca Resorts & Casinos property. You will earn rewards while you play, like Player Points that are redeemable for dining, shopping, event tickets and hotel stays! Social Club cardholders can qualify for even more exclusive offers and complimentary benefits.
- What are the card tiers?
Member, Player, Pro and Advantage.
- What is a Player Level cardholder in the Social Club by Seneca, and how do I become one?
Earn 150 Tier Credits within the 12-month qualifying period to step into increased benefits, including discounts on food and retail, and Player Point conversion to Slot Play. Social Club cardholders will also be recognized with exclusive promotional days for point multipliers and more!
- What is a Pro Level cardholder, and how do I become one?
Earn 750 Tier Credits within the 12-month qualifying period to begin experiencing what complimentary really means! From top tier event invitations to golfing, Pro cardholders have truly taken a step into distinction.
- What is an Advantage Level cardholder, and how do I become one?
Earn 2,000 Tier Credits within the 12-month qualifying period to attain the most exclusive level of Social Club by Seneca membership. Advantage cardholders will enjoy the biggest multipliers and discounts, as well as 1 to 1 Player Point conversion to Slot Play. A casino host is waiting to personalize your Seneca Resorts & Casinos getaway and show you what complimentary really means.
- What do I earn as I play using my new Social Club card?
Social Club cardholders will earn Tier Credits & Player Points as they play their favorite games. Each point earned at the slot machine or table game will add 1 Tier Credit AND 1 Player Point to your account.
- How do I redeem Player Points?
Player Points can be redeemed much like dollars at any point-of-sale location or converted at any slot machine for Slot Play. The amount you can redeem may be based on your card tier. See the Benefits Chart for full redemption details.
- How do I earn tier credits and upgrade?
Tier Credits are earned while playing any game using your Social Club by Seneca card. Credits can be earned over a 12-month period and will determine your Social Club membership status. Once you earn enough Tier Credits, you will be automatically upgraded to the next level. The more points you earn, the higher the status you will achieve. You will earn 1 Tier Credit for every point earned. The Social Club by Seneca will also award cardholders with Daily Tier Credit Bonuses.
- What are daily tier credit bonuses?
Points must be earned between 6 AM and 5:59 AM the following calendar day. Bonus Tier Credits are awarded automatically.
- Earn 20 Tier Credits and Receive 10 Bonus Tier Credits Awarded.
- Earn 30 Tier Credits and Receive 30 Bonus Tier Credits Awarded.
- Earn 50 Tier Credits and Receive 75 Bonus Tier Credits Awarded.
- Earn 75 Tier Credits and Receive 150 Bonus Tier Credits Awarded.
- How do I get upgraded?
Once you have earned the required number of Tier Credits, your card tier will upgrade automatically.
- How long does my club status last?
By reaching the required Tier Credits thresholds, you will be upgraded for the remainder of that qualification period.
Gaming
Do You Need An Id To Go Into A Casino
Do You Need Id To Enter A Casino
- What table games do you offer?
Seneca Buffalo Creek Casino features your favorite table games including Blackjack, Roulette, Craps, Mississippi Stud, Spanish 21, Let it Ride, Three Card Poker Ultimate Texas Hold ‘Em and Casino War.
- What is that little white ticket I got out of the slot machine?
This state-of-the-art technology allows you to carry around your 'winnings' without the inconvenience of a big, heavy cup. You can either insert the ticket into another slot machine for additional play, or cash it in at any of our designated Ticket Redemption Machines throughout the gaming floor. You are also welcome to use the cashier windows for personal service. Guests should note that inside the Casino this ticket is the equivalent of cash and cannot be replaced if lost. Please note that tickets expire after 180 days.
- What are the denominations of the machines?
Seneca Buffalo Creek Casino features state-of-the-art 1¢, 5¢, 25¢, 50¢, $1, $2, $5, $10, and $25 slot machines.
- How old do you have to be to gamble at the Casino?
You must be 21 or older to gamble at Seneca Buffalo Creek Casino and be able to show a valid government-issued photo ID.